See what others are saying about us. Please note: we alter our customers e-mail name to protect privacy. Please fill out our feed back page so we may provide you with outstanding service. |
thank you again for getting the chairs to us in time for them to be under the christmas tree. my boys just love them...have a wonderful new year.
best,
janelle
|
Hi Jonah,
Everything worked out yesterday with my loftbed delivery.
Raoul, the driver, was a sweetheart and called me to let me know his nearing arrival. He was courteous, respectful, and responsible.
Thank you for all of your help and support too. My experience dealing with your company has been a really good one thus far.
All the best,
Teresa Graziadei
|
AMDG+
Our bunks arrived a week or so ago--wanted to thank you for all your help ordering.
The bunks are just what we were looking for!.
Nancy N |
I purchased the Hideaway Guest Bed (Bed in a Box) from ABC Homestore. The ibed is very comfortable for
short stays--far better then any air mattress I have ever bought. The best feature is the way it folds neatly
in half and is only 5.5 inches high so it fits nicely under my bed for storage. Very valuable if you live in
limited apartment space as I do. I highly recommend this product.
Nancy F |
This is my 15 year old daughters bed she got it for her birthday and she absolutely loves it,she said best present ever.
Greg P |
I found a link to your website on Amazon.com searching for lofts.
I have a son, 15 who wanted a loft this year, 5 ft.-11 In. tall and about 180 lbs I searched all over the place and found your website with the only appropriate loft.
My son and I put together the loft today Christmas day in about 3 hours. We are both very happy with how it went and he is sleeping in it now. We put together the Manhattan loft with the side ladder addition.
Very well laid out directions, everything was included, fast shipping, what else can I say? Definitely would order from Abchomestore.com again! Thank you!!
Matt K |
WOW! HOW KIND OF YOU.The service you have provided me has been exceptional and a joy, that quality is hard to find
thank you
pam b |
To whom it may concern:
My husband and I recently purchased a full size loft bed for our son, who is a sophomore in high school. I just wanted to take a minute to thank you for your kind customer service, prompt shipping and the overall satisfaction of the bed.
Since we transformed his room from a little boys room, into a cool hangout, his room is now where friends, family and the family black lab wants to be.
Again, your helpfulness was much appreciated in set up, finding the right size and finishing it. I am enclosing a few pictures of a teenage boys dream room! Thank you and have a wonderful day!
Lisa S |
Neeta,,
Thank you so much! I have found your companies customer service to be excellant! I will certainly be ordering from your store again... in fact I already have a few items on my wish list.
Thanks again for taking the time to answer!
When I phoned in last week, the woman that answered was very helpful also. I'm not sure if it was you or someone else or you, but just wanted to say thanks about that too!
Lynn |
Hi,
Hope you get this ok and this is customer service email.
Just wanted to say I got my desk as schdeuled on Monday July 18th. It is now put together.
I am impressed at how well it was packed. Was in a wood frame and in a box. With each part carefully wrapped. The instructions were easy to follow. No words just pictures. Only thing I did wrong was put the far right panel on wrong side and one of the locking wheels in wrong place. But was able to correct those with no problem. All the screws went in nicely. My desk meets my needs. I have a 20 inch monitor, a printer, a shelf for my scanner and a spot for my harddrive.
Sorry this is little long, but very satisfied with my order and customer service.
Thanks, Nancy |
I just wanted to thank you for the prompt and courteous service you provided to resolve the situation. I do appreciate a company who thinks first of the customer. It is a rare occurrence these days. I am very happy with the results and want to thank you again for enabling me to provide my grandsons with a good night's sleep.
Hope your holidays are happy.
Sincerely,
Pauline |
I can't thank you enough. My purchase arrived last Friday, my Christmas
guests places to sleep are all set, and you guys were great! Many thanks
for excellent service. I'll be shopping with you again.
Tom |
Jonah, you have no idea how wonderful it has been dealing w/ ABCHomeStore for this rollaway bed and sheets. I have my grandchildren et al coming in on Wed. night after driving at least 8 hours and they will be so tired. Thank you for making all this so stress free. You all are the greatest.
Happy Thanksgiving.
Barbara |
Thank you so much. My grandson loves the bed. He wanted a loft bed but was heavy. I am so thankful that I found your company and will order more.
Ethel |
I just wanted to send this message to let you know that I purchased the loft bed with the futon chair. My daughter LOVES it!!!! I found your company through amazon.com and have recommended you to my friends. The delivery service you use was fantastic! They accommodated my schedule and the delivery guy was an absolute jewel!! In this day and age, it is hard to find really good customer service. I found your company to be top notch!
Thank you again!!
Sincerely,Cindy |
Pleasantly surprised with the rollaway bed received. Packaged nicely, arrived timely and the quality of the bed was well worth the investment. I have purchased items in this $$ range without the type of satisfaction received with your Guest Folding Bed 92350 (LB), resting on the springs versus fold outs with the bars as support was a nice comfort. I know my guest will enjoy, as I slept on it as a test night. Thank you. I found your website by searching for rollaway beds. Good Marketing/exposure
Carmen |
| thank you very much for a nice bed, very fast shipping and great customer service , highly recommend +++++++ thanks , mark |
Thank you! Our boys just love their bed and you have been great to work with!
Best,
Carrie |
I was looking for a loft bed that was able to stand over an existing twin bed that
was not a peice of junk. I found your heavy duty bed online and ordered. I was
expecting problems with quality, time of shipping delays and a poor experience. I
was completely wrong. Service tech called the next day to confirm shipping location
as I am from Saskatchewan, Canada. Product showed up in 10 days and is perfect. I
would buy from you again.
Colin
|
I just ordered the Dirty Oak 3-piece Bistro Dining Set ( Item # 5939). Delivery was
as promised, but the manner and care in which it was packed was extraordinary! It
was very simple to assemble, even for me, a senior citizen with some dexterity
problems. The quality of this item far exceeds what you might expect just from the
pictures on the website. I would highly recommend ordering from this company .
Customer service and quality of it's merchandise speaks for itself. Thank you- it
has been a pleasure doing business with you; I'm going to spread the word to family
and friends re: your website.
Richard P.
|
I just HAVE to tell you..I have been purchasing quite a few large items for my new house and the breakfast set I got...well....NOTHING has ever come so well packaged and protected as that set! I am so impressed with your shipping and service and I thank you VERY much!
Diana |
To Whom It May Concern:
I just want to thank you for shipping me the 3 drawer chest in the right color (ginger stain) and the extra drawer for the 6 drawer chest. I am very happy with the service that I received. Anita was very helpful and always got back to me whenever I called. Thank you again. I will recommend you to whomever needs a loft bed because of the great service that I received.
Sincerely,
Ingrid |
| Thank you so much for your excellent service and product. My daughter is very
pleased with her new loft bed and I am pleased with both the service I received and
the promptness of delivery. I was a little apprehensive about ordering furniture
online, but this was such a great experience that I would not hesitate to order from
ABC Homestore again. Again, thank you! Kathy
|
| Very pleased with my order, better quality than I expected, very good service received my order promptly. Would shop here again and recommend this site. Thank You Lucille |
I ordered a set of bunkbeds late on a Wednesday night, and they arrived in only 5
business days! The beds are FAR MORE beautiful than I expected for the super low
price. I shopped local furniture stores as well as many on-line stores, and none
could beat ABC s price. The bed was superbly packed. Each piece was wrapped in
plastic and enclosed in a CRATE! These beds are EXACTLY what I was looking for.
Although I was a little skeptical about ordering from a company I knew so little
about, I could not be more pleased. This is a store that delivers what it promises.
Place your order; you will not be disappointed!
Lynn |
I recently ordered a folding bed and it arrived within a few days. I was impressed
with the packaging and quick delivery and pleased with the quality of the bed. The
person who took my order over the telephone was very friendly and helpful. It was a
pleasure doing business with ABCHOMESTORE.com
Patricia
|
| www.abchomestore.com I purchased a black-wooden loft bed with a desk below, AND I
LOVE IT!! I asked some questions about it and the Customer Service was great! I live
all the way down in Texas and the packaging was excellent (received in a wooden
crate). It came with simple instructions and I am A VERY VERY SATISFIED CUSTOMER -) |
What an excellent transaction!!!! Loft bed was assembled in the warehouse of the
office I work in and 2 co-workers have asked for the name of the company I purchased
it from. I am highly impressed with the level of service, the price and the quality.
I will be a repeat customer! Lee Ann
|
Please be advised that we have received our order and are very pleased with the quality and workmanship. Thank you for your prompt and courteous service.
Jim |
| I ordered two loft beds. I called to ask a question first and my question was
answered quickly and easily and she was super nice. I received the beds so quickly
that I had to rush to make room for the UPS man to deliver them! I was thrilled with
the quality and the detailed instructions. The beds were very easy to put together
and my sons LOVE them. They are sturdy and look great. Thank you!
|
Hello,
Just wanted you to know the bed arrived on time. It is a well made excellent
product and we are extremely happy with it. Thanks again for shipping it
out a day earlier than expected..
Happy Holidays/Larry
|
I'm truly pleased with the tables. They arrived much soon than anticipated They
were the same as shown in the pictures. Came crated well to prevent any damage. the Customer service rep called to confirm the order and was friendly and knowledgeable. She answered all my questions, as I have never ordered furniture
online before. I would highly recommend ABC Home Store and I will definitely buy
from them again.
Leanne
|
Thank you. I received my item the very next day. It looks great and I am sure I will put it to good use.
MARYANN |
Just wanted to say thanks for getting us the loft bed quickly and to let you know that we really like the quality of the bed and the ease of putting it together. It even comes with a little bottle of touch up paint!
Will look forward to shopping with you again,.
Maria
|
I received the loft bed and I love it!!!! Thank you so much!! I put it together today and I can't wait for my son to see it when he arrives home from school. Thank you again. I am very happy with your product.
Have a great day,
Peggy
|
| Thank you for your service. All items were well packaged and assembly went well.
Thank you, Glenn |
I ordered storage wardrobes last TUESDAY. Someone called me that same afternoon to
tell me my color choice was not available and offered me alternatives.
The products arrived THURSDAY despite the fact that Wednesday was a holiday I was
very happy with the products themselves --- but your service was extraordinary.
I will recommend this site to anyone and everyone who will listen. It is a nice
change of pace to receive excellent service.
Keep up the good work. Kudos. |
Just wanted to let you know, we're very happy with both products, the
trestle table with benches, and the valet. We've ordered from other online
furniture sites and have come to expect less than promised, but with your
site, it is just the opposite: you get more than you hoped for! We'll
definitely be ordering from your site again. Thanks.
Tom H. |
I just want to tell you we have finished putting the beds together. The boys just love it. I was impressed with how well made they were and the instructions were easy to understand. Thanks again for all your help.
Maureen |
Great service and fast shipping! Many great products to choose from. Really loved
the product. The roll-away bed is so sturdy and well made. Best service and would
definitely shop here again in the future.
Rosella Ann |
I just wanted to say that I am very pleased with not only your high level of
customer service, super-fast delivery, but also with the item, a 5-piece dinette
set, which I purchased recently from your website. I will definitely consider
buying from your company again! Thank you!
Sincerely,
Maya
|
Thank you!
I picked up the table and chairs this morning. It was very nice to meet you and the workers were great in helping me load my p/u truck.
Jim
|
Hello ABC store - just wanted to let you know how pleased I am with your service, your shipping service, the truck driver, and the product. Everything was on time and in good order. The bed is just what we wanted (it's hard to tell, sometimes, just looking at it on the computer). It is well built and very sturdy. Thanks again for a good product, and good service.
Jeri |
| I AM SO VERY PLEASED WITH THE EXCELLENT ITEMS THAT I ORDERED FROM YOUR COMPANY. THE DINETTE SET AND 2 BAR STOOLS WERE ABSOLUTLY
PERFECT! YOUR VERY KIND AND FRIENDLY CUSTOMER SERVICE WAS OUT STANDING. THE SHIPPING WAS EXCELLENT AND VERY FAST. PACKED VERY VERY WELL. YOU TOOK THE TIME TO ANSWSER ALL MY QUESTIONS IN SUCH A FRIENDLY MANNER I WILL SURELY REFER YOUR COMPANY TO MANY MANY OTHERS. THANK YOU FOR YOUR WONDERFUL ITEMS AND PROMPT AND FRIENDLY SERVICE.
KATHERINE HAYES |
Praise : Product as advertised, quick shipment A+ markob69
Praise : Fast shipping, product as described, and great quality.
Thanks!!!!drpoopypantz |
| I received the item today and was more than pleased.Thank you for the quick
service.
R.W. Leach
|
| Hey, Maggie & Everybody -
My bar stools came in and they're fantastic; they seem
very solid and nice, and they're VERY much worth the
wait, and really were exactly the kind that I needed
them to be.
I hope you make all your customers as happy as I am!
- Curtis |
| Just to advise that the bar chairs arrived safely in Freeport on Thursday 4th March, I am very pleased with them
Thank You for your courteous and helpful service.
Jean Hivert
|
| We received the bunkbeds today. They arrived in very good shape. Easy to assemble. They are great quality. Thanks for your help over the phone. I will be sure to check your website in the future when I'm shopping for furniture, I've also referred your website to a couple of my friends. Your prices even with shipping beat all the new and used furniture stores in my town. Thanks,
Laura Schnupp |
| Thank you! It has been a pleasure doing business with you. You all are very friendly and thorough!
Yvonne Fonner |
| The Game Table arrived today and it is awesome we love it.
Thanks
Laura |
| The bed arrived in beautiful shape and my Son LOVES it! (See Photo)
Thank you so much,
Bonnie Thomas
|
| Seasons' Greetings !
Just letting you know that I received the above mentioned item ( Item number:
4338793818). I assemble the coat rack with no problems whatsoever. It is one
elegant piece this gold coat rack and I'm very pleased and happy with it.
Thank you very much for the smooth transaction. Hope
to do business with you again soon. Happy Holidays !
HeWhoDares_Wins |
| Thanks,
Nice doing business with you, my grandson loves his new loft bed.
Jean,CA |
| Hi, I just ordered a 48" rollaway bed and wanted to comment that Nita, your customer representative
was very courteous and helpfull. It was a pleasure speaking with her and she provided me with enough information to feel confident about my purchase.
Sincerely, Robin |
| thanks what great service. you guys rock. got the order already. bart |
| I recently ordered a shoe cabinet from your company and there was a box missing from
the order via UPS. The matter was quickly corrected by your staff Thank You - Mrs. K
Ruiz.
|
| thank you for the fast delivery on my order..i love the cocktail table set...have
ordered from you before and will order again again....thanks Dina. |
| John had helped me with my Order. I cannot thank you guys enough for expediting and
shipping my order which was a folding mattress. Your representative had called me
and provided tracking number. Keep up your excellent Service! By the way packing was
very well done. I have received the mattress one day earlier than I needed....Swapna
|
| It has been delivered (this morning) and it has been a very pleasant
experience dealing with your company. The wardrobe was exactly as
expected, the delivery was in a timely manner and the delivery gentleman
was very nice and courteous.
Thank you. |
| I just wanted to let you know that UPS delivered the package late today. It was close, but I'll be able to have it ready for tomorrow morning. I appreciate you taking care of the mistakes made earlier in the order. Things do go wrong and it is what we do to correct them that makes the difference.
Thanks for doing your best in this situation.
Regards,
Paul |
Hi!
I received the dinette set yesterday, and I even had it assembled in time
to eat dinner on it! Thanks. We like it a lot.
Marilyn
|
The new casters arrived and they will work perfectly. Your service is exemplary. I would be happy to for you to use my comments on your online site.
Dale
Wildwood, Mo |
Beds worked out great and your delivery men were very good, many thanks.
Jennifer |
Thank you so much for helping us with the bunkbed purchase, my girls love it.
Leisa
Merry Christmas |
Hi Maggie,
Received the dinette set today. Thank you so much for all your help and
consideration of this matter. I love the set! The gentleman who delivered
it was very kind and courteous. It was a pleasure doing business with you.
I will recommend this website to my friends. This was the first time buying
from any website online. It was a good experience and I wouldn't be
concerned about using it again. Thank you.
Have a Blessed Christmas!
Susan |
Yesterday I spoke with Mr. Jonah regarding the status of an order I placed for a NY rollaway bed. Jonah found my order and—much to my amazement—the bed arrived today. I am so pleased with this level of service and I feel compelled to tell you that you even in Texas you have a wonderful reputation!
Marianne |
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